FAQs

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Jazeera Loyalty Program Information

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Our Jazeera Loyalty Program rewards you every time you fly, if you are a frequent flyer. With each flight you will be one step closer to a complimentary ticket.

Yes, however, the complimentary one-way ticket will be in Economy Class.

You can redeem your travel voucher at either our head office (located opposite to VIP gate near Civil Aviation) or at any general Jazeera sales agent/franchise offices in other countries, after presenting the requested documents. You may also redeem your Jazeera travel voucher by contacting us at [email protected] 

You'll need the following to redeem your Jazeera travel voucher:

  • 10 boarding passes or reservation reference, issued within one year
  • Civil ID or passport
  • Marriage or birth certificates in the case of submitting family boarding passes or claiming vouchers for a member of your family

You only need to present your ID or marriage or birth certificate once, as we will then create a profile for you and your family. 

Yes, Jazeera's travel vouchers are issued for every 10 boarding passes collected by individuals and/or family members consisting of husband, wife and children from the ages of 2 to 21 years old.

For every 10 flights you take or 10 boarding passes you collect and submit within one year from their issuance date, the Jazeera Loyalty Program entitles you to receive a travel voucher to receive a one-way ticket to a Jazeera Airways destination of your choice. The voucher is valid for one year and is subject to conditions set by Jazeera Airways.