1. Which Airport will Jazeera Airways flights operate from in Amman, Jordan?
Till 31st January 2026, flights will operate from Queen Alia International Airport.
From 1st February 2026, all Jazeera Airways flights will operate from Amman City Airport (Airport Code ADJ)

2. My itinerary shows Queen Alia International Airport, what should I do?
Your booking will continue to remain valid. You just report to the respective airport based on your flight date:
- Flights on or before 31st January 2026, Queen Alia International Airport
- Flights on or after 1st February 2026, Amman City Airport

3. Will my flight number or schedule change?
In most cases, your flight number and timing may remain the same, but passengers are advised to check their latest booking details before travelling.

4. Do I need to do anything if I already booked my ticket?
Yes. If you have an existing booking:
Please check your updated itinerary (airport name will reflect the change)
Ensure you arrange transport to/from Amman City Airport
Arrive early to allow time for check-in and airport procedures

5. How can I get to Amman City Airport?
Amman City Airport is located about 5 km east of downtown Amman and can be reached by taxi, private car, or ride-hailing services. Please allow extra time during peak hours. You can find the airport location on Google Maps here: https://maps.app.goo.gl/WWe2UhqKTyGo6usw8

6. What if my travel plans include ground transport or flights connecting beyond Amman?
- Please ensure all connections reflect Amman City Airport (ADJ) and confirm any shuttle or ground arrangements with your service provider.
- If your connecting flight is from Queen Alia International Airport on or after 1st February 2026, please ensure you have enough transit time to exit and travel between the two airports. The distance between Queen Alia International Airport and Amman City Airport is 30–35 km by road (depending on the route).
- Kindly check visa requirements to enter Amman and make all the necessary arrangements for transfers. Jazeera Airways will not be responsible for any of these.

7. What about connecting flights?
Jazeera Airways flights will be operating as follows:
- Flights on or before 31st January 2026, Queen Alia International Airport
- Flights on or after 1st February 2026, Amman City Airport
If your connecting flight is from Queen Alia International Airport on or post 1st February 2026, please ensure you have enough transit time to exit and travel to Amman City Airport.
You may also need to arrange for visas to enter Amman.
Please ensure you make all the necessary arrangements for transfers. Jazeera Airways will not be responsible for this.

8. How do I collect my baggage at Amman City Airport?
After arrival, follow the terminal signs to baggage reclaim. Baggage belts are conveniently located close to arrival exits to make your arrival smooth.

9. How can I confirm which airport my flight is using?
You can confirm your departure/arrival airport by checking:
- Your e-ticket / itinerary
- Jazeera Airways Manage Booking
- Jazeera Airways customer support

10. What should I look for on my ticket?
Please ensure your ticket shows Amman City Airport as your destination/arrival airport (not Queen Alia International Airport).

11. Why is Jazeera Airways moving to Amman City Airport?
This change is part of Jazeera Airways’ commitment to offering passengers:
- More efficient travel
- Faster access to the city
- A more convenient airport experience

12. Is Amman City Airport closer to Amman than Queen Alia?
Yes. Amman City Airport is typically closer to central Amman, which may help reduce travel time compared to Queen Alia International Airport.

13. Will this impact my ground transport plans (taxi, pickup, family drop-off)?
Yes. Since the airport location has changed, passengers should:
- Update their pickup/drop-off arrangements
- Inform family/friends, taxi drivers, or hotel transport teams in advance
- Double-check the airport name and location before travel day

14. What time should I arrive at the airport?
Passengers are advised to arrive:
At least 3 hours before departure for international flights

15. Will check-in and baggage rules change?
No. Jazeera Airways check-in and baggage policies remain the same, including:
- Check-in timelines
- Cabin baggage allowance
- Checked baggage allowance (as per your fare type)

16. Will I still be able to purchase add-ons (baggage, seats, meals)?
Yes. You can continue to purchase add-ons via:
- Manage Booking
- Jazeera Airways website/app
- Customer support

17. I am connecting to another airline from Queen Alia Airport — what should I do?
If you have onward travel plans from Queen Alia International Airport, please note:
- Jazeera Airways flights will arrive/depart from Amman City Airport
- You may need additional travel time between airports
- We strongly recommend reviewing your connection plans and allowing sufficient buffer time.

18. What if I go to the wrong airport by mistake?
Passengers are responsible for arriving at the correct airport.
To avoid missing your flight:
- Confirm the airport name on your itinerary
- Plan your journey to Amman City Airport
- Leave extra time for traffic and navigation

19. Does this change affect return flights too?
Yes. The change applies to both:
- Flights from Kuwait to Jordan
- Flights from Jordan to Kuwait
- From 1 February, flights will operate via Amman City Airport.

20. Will this change affect travel documents or visa requirements?
No. Entry requirements for Jordan remain unchanged.
Passengers should still ensure they have:
- A valid passport
- Required visa (if applicable)
- Any other entry documents required by Jordanian authorities

21. How can I get help if I have questions?
For support, passengers can contact Jazeera Airways through:
- Customer support team
- Official website / app
- Airport counters (on day of travel)

22. Will I receive notifications about this change?
Jazeera Airways will share updates through official communication channels.
Passengers are advised to ensure their contact details are updated in their booking.

23. What is the key message passengers should remember?
From 1 February, Jazeera Airways flights to/from Jordan operate via Amman City Airport ❗
Please do not travel to Queen Alia International Airport for Jazeera Airways flights.