Travelling with Animals

Jazeera Airways is committed in ensuring the safety and comfort of all our passengers that is why we are welcoming your pets to fly with you on your travels.

Transportation of Live Animals in Cabin

The animals which are allowed as baggage by Jazeera Airways in the passenger cabin are as follows.

Falcons

Accompanied by a keeper or handler

Seeing Eye Dogs

Accompanied by a blind/deaf passenger only

Cats and Dogs

Accompanied by passenger

Contact us for bookings and more information

177 (Kuwait)

+965 220 54944 (International)

Export And Import Of Animals As Baggage


Each country has its own set of regulations on the export and import of animals. Export regulations of the origin country, import regulations of the destination and regulations of countries through which the pet will transit or transfer should be followed. These regulations may vary widely, such as:


  • Total prohibition on export, import or transshipment of animals as baggage
  • Clearances from government authorities (Import/export permits)
  • General certificate of health from a veterinary surgeon
  • Certificates of vaccination against specific diseases (e.g., anti-rabies)
  • Restrictions on the export or import of certain animals (protected species)
  • Quarantine requirements and arrangements
  • Requirements of carriage in special containers

Where carriage is not subject to the liability rules of the Convention, Jazeera Airways is not responsible for injury to or loss, sickness or death of an animal which we have agreed to carry unless we have been negligent.


Full liability of passengers is assumed regarding compliance to health, safety, animal management, and all conditions and permits mandated by governments, regulations, entry and exit permits, and health certificates of countries plus restrictions of states, regions or relevant authorities. Requests for traveling with pets may be rejected at airport even if the related reservation is confirmed.


In cases of a passenger with an allergy statement and a passenger with a pet request travelling on the same flight, the request of the passenger who made the first reservation will be confirmed.

General Conditions Of Carriage

Passengers must provide the updated imports/export requirements of live animals and make sure all the required documents are available at the time of acceptance. Carriage shall be denied if required documents are not presented during acceptance.


The animal must:



Be clean, healthy, harmless and odorless

Not be pregnant

Not annoy other passengers

Be booked in advance

Feeding

Animals do not normally require additional feeding for long periods. The accompanying owner is responsible for providing food and water for the animal.


Care shall be taken that food and water containers are not overfilled, to prevent spillage

Falcons


Acceptance Of Falcons

  • They should be accompanied by a valid health certificates and entry permit (usually a falcon passport) required by the countries of entry or transit, if applicable. The falcons will be carried in the passenger cabin at the owner’s risk
  • Falcons shall always be hooded when carried in the passenger cabin.
  • A handler will be allowed to travel with only one falcon if no extra seats are booked
  • A maximum of 5 falcons in the cabin can be accepted for carriage by an individual keeper or handler (1 falcon on the arm of the handler and 2 falcons per empty seat).
  • A maximum number of 25 falcons with 5 handlers can be accepted in the passenger cabin if there is a group of falcons to be transported.
  • A chain or cord must be attached to the leg of each falcon, the other end of the chain or cord must be securely fixed to the handler or on the aircraft structure /seat in order to inhibit the ability of the bird to fly while in cabin. The falcons can be also secured to a perch which will be placed on the seat and the perch itself secured by cord to the aircraft structure/seat. All perches should be carried and used by the handler.
  • Falcons may be refused carriage in the cabin if it poses threat to other passengers and cannot be brought under control or is a safety hazard to be in the aircraft passenger cabin, in such cases Jazeera Airways reserves the right to refuse acceptance

Baby Falcons In A Cage

  • The cage with defined dimensions to fit the seat to be used (48cm x 58cm x 70cm) provided by passenger.
  • There is no limit to the number of baby falcons provided they are carried in cages
  • Maximum 2 cages per one handler
  • Be completely inside the cage (including head and tail) during the whole flight. The cage must be closed and the animal shall fit entirely within the cage.

Seeing Eye Dogs


Acceptance Of Seeing Eye Dogs

  • Only a service dog (Seeing Eye) may accompany a disabled passenger (blind/deaf). No other service animal is permitted in the passenger cabin.
  • It is accepted free of charge independent of weight and size
  • Customer should carry a moisture absorbent mat, food for the dog and a container of water. The moisture absorbent mat must be placed on the floor near the seat.
  • The Seeing Eye dog shall not pose a direct threat to the health or safety of others.
  • It shall not pose a threat of disruption to the service in cabin.
  • It is not allowed to move around in the cabin especially during landing/take off and taxing.
  • It must be harnessed or otherwise restrained to the passenger/seat frame.
  • The service dog may be refused carriage in the cabin if it poses threat to other passengers and cannot be brought under control or is a safety hazard to be accommodated in the aircraft passenger cabin, in such cases Jazeera Airways reserves the right to refuse acceptance.
  • Service dog must not occupy a passenger seat and lies on the cabin floor besides the passenger.

Cats and Dogs


Conditions of Booking and Carriage

  • The reservation must be made and confirmed no later than 24 hours before the flight departure time.
  • Customer to provide valid health certificates, entry permits and any documents required by the country of departure, entry or transit.
  • The name of owner in the official health certificate must match with the name as mentioned in the ticket of owner to establish ownership.
  • Pet cannot travel with a passenger in the cabin if they are;
    • An unaccompanied minor
    • Require the use of medical device that needs to be stowed underneath the seat.

Security

  • All pets should be brought to the security checkpoint in a hand-held travel carrier.
  • Place the empty travel carrier so it can be x-rayed.
  • Never place a pet in the x-ray tunnel.
  • If possible, carry the pet during the screening process. Alternately, a pet can walk through the screening process if the owner has the pet on a leash.
  • Once the screening process is complete, owners should return the pet to the travel carrier at the re-composure area away from the security checkpoint.

Limitations

  • Only one transport container per passenger is allowed in the cabin
  • A maximum of 2 animals – pets as baggage or service dog is permitted per aircraft
  • The total weight of the transport container, including the animal, must not exceed 8 kg
  • Minimum age of the animals to be transported is 12 weeks provided more restriction applies as per local regulation
  • Pregnant animals are not permitted.
  • The maximum size allowed is 118 cm (L x W x H) (55 x 40 x 23 cm). The animal must be stowed in the transport container under the seat in front. If this is not possible, it must be attached to the passenger safety belt by a lead while remaining in the container.
  • The animal can also be placed on the adjacent seat, provided the passenger have purchased the seat (charges may apply). The maximum size while transporting on the single seat is 176 cm (L x W x H) (48 x 58 x 70 cm).
  • The animal must be able to stand in its natural position in the closed transport container, and also lie down and turn without any restriction.
  • The pet must remain in the kennel while on board.
  • The container must be escape-proof, leak-proof and bite-proof.
  • The inside of the container must be lined with absorbent material. We recommend a blanket or old clothing. Newspaper, cardboard and straw are not permitted.
  • The number of animals per transport container is limited to one animal. However, *exceptions apply if they are cohabiting and from the same species.

*Exceptions:


  • Two young animals of comparable size and a minimum age of 12 weeks or two fully grown animals of comparable size or a mother animal with one young animal (0–6 weeks) still dependent on the mother are permitted in the same transport container. The requirement for transporting several animals in the same container is that all the animals in the container must be able to stand, lie down and turn in their natural positions, the animals are used to being together and the maximum total weight of all the animals including transport container does not exceed 8 kg
  • In the cabin, two animals of the same species, that are used to being together, may be transported in the same crate. It is possible to carry two cats or two dogs familiar with each other in the same crate, provided that the maximum weight limit of 8 kg is not exceeded.

Contact us for bookings and more information

177 (Kuwait)

+965 220 54944 (International)