IT Network Administrator
Jazeera Airways is looking for IT Network Administrator to ensure the continuous availability, performance, and security of the airline/airport network infrastructure that supports 24×7 mission-critical aviation operations. The IT Network Administrator will be responsible for maintaining a highly resilient, secure, and scalable network environment across airport terminals, airline offices, and operational facilities, enabling seamless passenger processing, flight operations, and coordination with airport stakeholders.
Responsibilities and Duties:
- Design, implement, and support highly available and redundant LAN, WAN, WLAN, and SD-WAN networks across: Airport terminals , Airline offices , Check-in counters & boarding gates , Lounges, cargo terminals, and MRO facilities , Data centers and Disaster Recovery sites
- Administer and troubleshoot Aruba Switches and Cisco Switches & Routers in production airline/airport environments.
- Manage Aruba ClearPass for:
- Network Access Control (NAC)
- Secure access for staff, partners, vendors, and airport authorities
- 802.1X, BYOD, guest Wi-Fi, and role-based access policies
- Monitor and manage enterprise networks using Aruba Central
- Implement and support SD-WAN using Cisco Meraki for:
- Airport-to-HQ connectivity
- Branch airline offices
- Secure VPNs between airports, data centers, and cloud platforms
- Ensure 99.9%+ network uptime for operationally critical systems including:
- Departure Control Systems (DCS)
- Airport Operational Database (AODB)
- Baggage Handling Systems (BHS – network layer)
- Flight Information Display Systems (FIDS)
- Self check-in kiosks and CUTE/CUPPS environments
- Perform root cause analysis (RCA) for network incidents affecting flight operations
- Work closely with airport authorities, telecom providers, ground handling agents, and vendors
- Support network security, segmentation, and compliance aligned with aviation regulatory standards
- Maintain accurate network documentation, topology diagrams, SOPs, and DR plans
- Participate in 24×7 operations, on-call rotations, and shift-based support as required
- Support airport expansions, new route launches, terminal migrations, and technology rollouts
Requirements and Qualifications:
- Bachelor’s Degree in Information Technology or Computer Science or related fields.
- Certifications (Preferred)
- Aruba Certified Network Associate / Professional (ACNA / ACNP)
- Cisco CCNA / CCNP
- Meraki certifications
- ITIL Foundation
- Aleast 5 years of proven hands-on experience managing mission-critical network infrastructures in Airlines / Airport environments.
- Aruba (Mandatory & Hands-on)
- Aruba Switches
- Aruba ClearPass
- Aruba Central
- Cisco
- Cisco Switches
- Cisco Routers
- SD-WAN
- Cisco Meraki (mandatory hands-on)
- Strong networking fundamentals:
- TCP/IP, VLANs, STP, OSPF, BGP
- QoS (critical for voice, video & operational traffic)
- VPNs, NAT, network redundancy
- Experience handling large-scale Wi-Fi deployments in public, high-density environments
- Ability to perform under pressure in time-critical airline operations
- Strong troubleshooting and decision-making skills
- Excellent communication with technical and non-technical stakeholders
