Commercial Manager – Egypt
Jazeera Airways is looking for Commercial Manager - Egypt who would be accountable for revenue achievement and overall market share growth within Egypt. He/ She shall drive the overall sales and achieve the commercial targets in Egypt by identifying new channels of business, building effective business relationships and enhancing brand visibility.
Commercial Manager must effectively manage the activities of the Sales team & GSA to fulfill market obligations for travel trade, customer and corporate.
Responsibilities and Duties:
- Drives Business by leading the sales team in the assigned area/territory to identify: new opportunities, new travel agencies and markets to grow sales and revenue based on market needs and conditions measured to JAZ products and services.
- Translates input received from sales teams into recommendations to Regional Manager based on cost/benefit analysis.
- Drives/supports sales target scales, objectives and performance parameters of the sales team in the assigned geographical area/territory.
- Constantly reviews financial data to evaluate performance, identify shortages, determine root causes, recommend changes to sales team, and implement corrective measures accordingly.
- Develops, capitalizes on and maintains effective relationships with external parties of different nature such as travel agencies, GSAs, government departments, ministries, tourism companies, as well as individual agents and trade companies, to enhance business and grow sales.
- Builds/maintains rapport with stakeholders and key customers in the respective area to ensure offers are made according to their needs and thereby enhance customer satisfaction
- Recognizes the unique needs of the assigned territory versus JAZ products and services; evaluates flights and fares with Revenue Management Team, identifies new route opportunities and recommends the same RM with a proper business case.
- Coordinate marketing campaigns and activities such as roadshows, trade presentations, and FAM trips to ensure increased branding visibility.
- Conducts field visits, benchmark studies and market analysis to keep abreast with competitors’ position, market conditions, and customer needs affecting market trends.
- Generates function-related performance reports regularly.
- Spends time coaching the sales team, identifying skills and opportunities for development; provides advice and guidance on all issues.
- Assists in recruiting staff in new areas, helps establish the office and monitors its operation.
- Selects travel agents based on established criteria.
Requirements and Qualifications:
- Bachelor's degree in Business Administration specializing in sales or any related field.
- Min 10 years of in-depth sales experience in Key Account Management.
- Airline business experience in Egypt is desirable.
- Track record of consistently high sales performance achievement.
- Ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills and excellent communication skills.
- Excellent communication skills