Hayakom Lounge
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Hayakom Services
Hospitality that travels with you
At Jazeera, we’re not just here to get you from Point A to Point B, we’re here to make sure that you feel cared for, at every moment of your journey. Hayakom Services are designed to bring ease, comfort, and a personal touch to your airport experience, because we believe in making your travel as enjoyable as your destination.
We’re at your service!
Whether you’re arriving or departing from Terminal 5, we are here to provide unparalleled assistance and support tailored to your needs. Here’s a list of Hayakom Services you can avail for a hassle-free travel experience.
Meet & Assist
From the moment you step into the terminal to the time you board, we’re right there with you, guiding you through Terminal 5, and making you feel like a true VIP. No stress, no guesswork, you’ll be breezing past every checkpoint with Meet & Assist and Meet & Assist Plus.
For arrivals: Meet & Assist
For departures: Meet & Assist Plus
Visa delivery & immigration support
Paperwork panic? Not on our watch! With Hayakom’s visa delivery and immigration support, you’ll be smooth sailing through all the formalities. We’ll hand over your visa right at the airport and guide you through immigration too. No confusion and no queues guaranteed. Just focus on your journey, we’ll handle the rest.
Unaccompanied minor (UM)
Got a young one travelling solo? No worries, Hayakom has got their back. For kids aged 5 to 12, our Unaccompanied Minor service offers dedicated care from check-in to touchdown. We’ll be their travel buddy every step of the way, making sure they’re safe and supported because even little adventurers deserve a first-class experience.
Special assistance
Need a little extra help getting around Terminal 5? Hayakom’s special assistance is all about making travel easier for passengers with specific needs, including those who are visually or hearing impaired. From check-in to boarding, our team is right there to support you every step of the way. We’ve got extra care just when you need it.
Want to book any Hayakom Services?
You can book any Hayakom Services while you’re booking your flight, or you can also contact us directly. We’ll be happy to help!
Phone: +965 6705 1930
Email: meet.assist@jazeeraairways.com
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