Adobe Solutions Manager
The Adobe Solutions Manager is a pivotal leader in orchestrating seamless, personalized digital experiences across web and mobile channels. We are seeking a highly skilled Adobe Experience Cloud Specialist to design, implement, and optimize enterprise-grade digital experiences. The role requires deep expertise across Adobe Experience Cloud solutions, API integrations, and data-driven personalization. The ideal candidate will bridge business strategy with technical execution, ensuring scalable, secure, and impactful digital platforms.
This role goes beyond content management—it's about enabling real-time agility, data-driven personalization, and cross-platform orchestration using Adobe Experience Cloud and Azure.
Responsibilities and Duties:
- Platform Ownership & Governance
- Own the AEM Sites and Assets ecosystem, including authoring workflows, metadata governance, and DAM strategy
- Define and enforce content lifecycle policies, versioning, and publishing standards
- Establish governance models for multi-market, multilingual deployments
- Integration & Architecture
- Lead integration of AEM with Adobe Campaign, Target, Analytics, Marketo Engage, RT-CDP, and Azure services
- Collaborate with architects to ensure scalable, secure, and performant infrastructure
- Content & Experience Delivery
- Empower authors with intuitive templates, components, and guided workflows
- Drive dynamic content delivery based on segmentation, geo-targeting, and behavioral triggers
- Manage headless and hybrid delivery models for mobile apps and third-party platforms
- Operational Excellence
- Monitor site performance, conduct audits, and implement optimizations
- Coordinate with QA/UAT leads for release readiness and regression testing
- Define SLAs, escalation paths, and support models for global operations
- Stakeholder Enablement
- Translate business needs into technical configurations and authoring guidelines
- Conduct enablement sessions for marketers, content authors, and regional teams
- Serve as the bridge between marketing, IT, and product teams to ensure alignment
- Adobe AEM (Experience Manager):
- Architect and implement scalable content management solutions
- Customize components, templates, and workflows for multi-site deployments
- Collaborate with UX and content teams to deliver optimized authoring experiences
- Adobe RTCDP (Real-Time Customer Data Platform):
- Design and manage XDM schemas, identity resolution, and segment creation
- Integrate RTCDP with Adobe Target, Analytics, and external systems for real-time personalization
- Govern data ingestion pipelines and ensure compliance with privacy standards
- Adobe Marketo Engage / Marktech Stack:
- Configure lead scoring, nurture campaigns, and marketing automation flows
- Align campaign strategy with RTCDP segments and behavioral triggers
- Adobe Target:
- Implement A/B and multivariate testing strategies
- Personalize experiences using shared profile attributes and edge segmentation
- Integrate with RTCDP for same-page and next-session personalization
- Adobe Analytics:
- Configure tracking plans, custom dimensions, and calculated metrics
- Analyze user behavior and funnel performance to inform optimization
- Integrate with AEM and Target for closed-loop reporting
- Adobe DAM (Digital Asset Management):
- Manage digital assets lifecycle, metadata, and taxonomy.
- Enable seamless asset delivery across channels and platforms.
- Ensure governance, rights management, and scalability of DAM usage.
- REST & GraphQL APIs:
- Develop and consume APIs for data exchange between Adobe platforms and external systems
- Ensure secure, scalable, and performant API integrations
- Document endpoints and maintain version control
- Adobe Universal Adaptor:
- Configure and maintain connectors for third-party data sources
- Enable unified data views across CRM, commerce, and analytics platforms
- Troubleshoot adaptor issues and optimize data flow
Requirements and Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering or related field.
- 7+ years of experience in digital transformation or marketing technology.
- 3+ years of hands-on experience with Adobe Experience Cloud products.
- Strong understanding of AEM architecture, component development, and DAM workflows.
- Deep expertise in AEP and RTCDP including XDM schema design, profile migration, and segmentation.
- Experience with integration of Adobe tools with external platforms.
- Adobe certifications (AEM Architect, AEP Expert) preferred.
- Excellent communication, leadership, and stakeholder management skills.
- Familiarity with Agile methodologies and project management tools.
