Manager - OTA
Jazeera Airways is looking for Manager - OTA, who would be responsible for achieving revenue targets for:
- a) Distribution - Indirect Online (B2B & B2C) channel (GDSs, Aggregators, Meta Search platforms, OTAs) promotion, sales & revenue.
- b) Ancillary – Third Party and Distributed Ancillary on the above channels
Responsibilities and Duties:
- Identify new & potential online sellers across various geographies and support in establishing commercial contracts.
- Collaborate with POS leaders across network to manage respective online sellers.
- Devise and drive commercial strategy for the indirect online channel with business intelligence & route heatmaps for OTAs (B2B & B2C & Aggregators).
- Monitor & address Look to Book (L2B) waste & fare under-cutting by OTAs.
- Oversee rate and inventory management on OTA platforms, ensuring pricing competitiveness and optimal allocation from room inventory.
- Utilize promotional campaigns to drive bookings and revenue growth.
- Conduct regular audits of OTA presence and performance for clients, providing insights and recommendations for improvements.
- Manage PSS configurations associated with the indirect online channel.
- Full knowledge of Navitaire distribution APIs with clear understanding of XML/JSON Request / Response Logs to address integration queries, project management & deliveries.
- Map & Manage seller lifecycles (contracts, documentation, registrations, integrations, testing, Go-Live, trainings).
- Devise and drive Meta Search platform with progressive contribution, settlements (Deposits, BSP, Credit Card, bank transfers) & commercials.
- Responsible for cost & commercials for OTAs & aggregators - commissions, PLBs, routes deals, online tactical campaigns & marketing on seller platforms.
- Supervise appropriate after-sales support through collaboration with the Sales Support Team.
Requirements and Qualifications:
- Bachelor's degree in Business Administration specializing in Sales or any related field.
- 10+ years of experience in a similar role in aviation.
- Complete knowledge of Navitaire and distribution API (XML/JSON request/response Logs).
- Team Management & relationship building.
- Attention to detail is necessary as well as being a people person with excellent customer service knowledge.
- Excellent MS Excel skills.
- Excellent verbal and written communication skills in English.
