Learning and Development Specialist
Learning and Development Specialist is responsible towards delivering engaging training programs and manage off-job learning activities that build employee capabilities that align with Jazeera Airways talent strategy, and support a strong learning culture across the airline.
Responsibilities and Duties:
- Deliver classroom and virtual training sessions across functional, behavioral, and service-related areas according to 6-months Learning & Development Strategy.
- Manage the full cycle of off-job training programs, including nominations, logistics, scheduling, and post-program evaluation.
- Ensure all training delivery meets regulatory requirements, company standards, and organizational cultural fit.
- Partner with internal stakeholders to identify current/future training needs, and recommend suitable developmental activities.
- Support the design and delivery of training materials, facilitator guides, and participant resources.
- Conduct post-training follow-up to measure learning transfer and gather feedback.
- Maintain accurate records, in Mena-Itech, of delivered training for compliance and audit purposes.
- Coach and support employees in their development journeys through workshops and one-on-one sessions.
- Act as an ambassador of the L&D department, promoting a learning culture across the airline.
- Continuously update knowledge of best practices in facilitation, adult learning, and training delivery.
Requirements and Qualifications:
- Bachelor’s degree in HR, Education, Business, or related field.
- 3 to 5 years’ experience in training delivery, ideally in aviation, hospitality, or service industries.
- Proven ability to facilitate interactive workshops and training for diverse groups.
- Strong organizational skills to manage multiple training programs simultaneously.
- Excellent communication and presentation skills in English (Arabic is an advantage).
- Professional certification in Training/Facilitation (e.g., CIPD, ASTD, Kirkpatrick, ICAO/IATA certifications) preferred.
